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Author Archives: Nikki McDaniel

Asked & Answered: What is the primary goal of a foster care case?

The goal of a foster care case is set by the court, specifically the presiding juvenile judge. With very few exceptions, reunification of children and parents is the initial goal. Reunification means that the parents will work toward fixing the situation that brought the kids into foster care so that the children can be safely returned home. Parents will be given a case plan with things to complete such as drug treatment, counseling, parenting classes, etc. These services are provided by the Department of Human Services to help the parents become stable caregivers for their children. The case plan is not just a checklist; parents must be able to implement the skills they have learned.

Reunification is an important goal because children love their parents and want to be with their family of origin. As a society, there is real value in rehabilitating parents and stopping the cycle of drug abuse, physical abuse, etc. However, the most crucial consideration is the best interest and safety of the children. When children cannot safely return home, it is the intent for them to find a new permanent home with extended family or adoptive parents.


Answered by Team Lead & Advocate Supervisor Victoria Boyd

Asked & Answered: How does a CASA volunteer get assigned to a case?

Once a CASA graduates from training, they will meet with their assigned supervisor. The supervisor will review the list of waiting cases with them and answer all questions and concerns that the CASA may have about the cases. CASA supervisors are there to make the CASAs feel comfortable and supported through this process. Ultimately, the CASA will choose what case they would like to serve.

The supervisor and the CASA will discuss any career or life experiences that they may be able to bring to the case as well. For example, if the CASA is a retired nurse and there is a medically-fragile child on the waitlist, the CASA would be able to bring an area of advocacy to the child that the other parties of the case would not be able to bring to make sure all of that child’s medical needs are met.


Answered by Team Lead Kristen Smith

A Glimpse at Advocacy During the COVID-19 Crisis

What’s it like to advocate for a child in foster care during a pandemic? According to CASA James Curtis, what an advocate does hasn’t changed as much as how they do it. Below is a summary of a recent chat with James.

Q. How has the pandemic changed your CASA advocacy?

A. Honestly, not a lot. I’m still staying in great contact with my CASA child as well as submitting court reports and observations. The biggest change is that court and DHS meetings have moved to the Zoom platform. This can be a little bit of a challenge to make sure all of the parties (attorneys, DHS, parents, etc.) have access and enough bandwidth to fully participate. But, it seems everyone is finding a way to make it work.

Q. How has your CASA child been impacted by all of these changes?

A. He’s done surprisingly well. He struggles a bit in a traditional school setting, so working with a patient foster parent at home has been good for him. The hardest part is that he hasn’t been able to physically see his parent. They had been separated for months prior to COVID-19, and due to social distancing, this separation continues.  It’s been really difficult and sad for him.

Q.  Can you imagine any opportunities or possible challenges that may come from the integration of technology in future cases?

A.  I can definitely see the benefit of using video conferencing to allow more parties of the case to participate in mid-day meetings and hearings. My biggest worry would be that, for convenience, there would be a desire to substitute in-person parent or sibling visits with virtual ones. There’s no substitute for a hug.

Q. Do you feel your overall purpose or focus has changed during this pandemic?

A. No. I volunteer because I believe we can change the trajectory of a child’s life if we are able to intervene at the right time. This is as critical now as it was a few months ago.

Community Resources

It’s so important for our community to come together (virtually) during this difficult time. Here are some resources we’ve found that may be helpful if Coronavirus has created hardships for you and your family.

BASIC NEEDS

Access Arkansas

Online application for SNAP, TEA, Child Care Assistance, etc.

Website

Arkansas 2-1-1

For basic human needs, physical and mental health resources, employment support and support for children.

Website // (479) 365-2147 or (866) 489-6983

Arkansas Drug Card

Provides prescription assistance. Visit website for prescription discount.

Website

FOOD PANTRIES

Bread of Life (First United Methodist Church)

Food Pantry: Wednesdays and Thursdays 9 AM – 11:30 AM at 208 W. Emma Avenue, Springdale

Clothing Closet: 130 N Main, Springdale. Currently open by appointment only. Call (479) 751-4610 Option #3 Wednesday – Thursday 9 AM – 11:30 AM.

CARE Community Center

Basic needs, food pantry and cooking classes.

2510 N. 17th Street Suite 203, Rogers

Website // (479) 246-0104 or (479) 246-0110

Centro Cristiano Assemblies of God Church

Food pantry on the last Wednesday of the month from 9 AM – 11 AM. No requirements.

2121 S. 1st Street, Rogers

Website // (479) 631-2259

Compassion Center – Feed the 479 Pantry

Food and clothing.

Monday – Wednesday 5 PM – 7 PM and Thursday 9:30 AM -11:30AM

Valid ID required

3157 W. Sunset, Springdale

Website // (479) 717-5630

Cross Church Compassion Center

Food pantry offering groceries via drive thru

2407 S Thompson St, Springdale

Website // Facebook

Food Access Map

Maps out food pantries, markets, schools

Website

 

NWA Food Bank

Lists of food distribution sites across Northwest Arkansas

Partner agency food distribution // Mobile pantry distribution

 

HELP FINDING RESOURCES

Hark at the Center for Collaborative Care

Assistance with free and confidential needs assessment and a customized resource plan. Also, possible access to financial assistance programs

Website // Español // Marshallese // Facebook

 

NWA COVID-19 Resource Map

Google map showing the location of resources throughout the NWA area

 

Single Parent Scholarship Fund of Northwest Arkansas

List of school district meal distribution as well as other online community resources (including utility support, emergency housing, food pantries)

Website

 

United Way of Northwest Arkansas

Call 211 for access to a support person who can direct you to resources to find food, pay housing bills, access free childcare, and other essential services: dial 211 from your phone

Local COVID-19 health information and resources

 

UTILITIES

Black Hills Energy

Temporarily suspended disconnections

Website

 

Cox Communications

Providing the first 2 months free of Connect2Compete; resources for discounted, refurbished equipment; and phone and remote desktop support at no charge

Website

 

Ozarks Electric

Suspended disconnections for non-payment effective March 16 through April 15

Website

 

PGTelco

Suspended late fees and disconnections for non-pay starting March 16 for 60 days

Website // Facebook

 

Rogers Water Utilities

Temporarily suspended disconnections

Website

 

SWEPCO

Temporarily suspended all service disconnections for non-payment

Website

Volunteer Spotlight: Susan Hantz

When looking for adaptable, caring, and supportive volunteers, CASA won the lottery with Susan Hantz. A retired nursing professor, Susan has volunteered with CASA for three and a half years, serving six children across three different cases. Susan has served these children relentlessly as is exhibited by her time, attention to little details, and use of trauma focused care.

First step for Susan is to accept each case and each child as they are, recognizing that there is not a one size fits all approach to advocacy. With every case, there are various aspects working for or against families, such as socio-economic status, language barriers, or even lack of reliable transportation to court and visitations. Susan is committed to understanding individual family needs and helping them connect to community resources as they work toward reunification.

Make no mistake, Susan is 100% for the child. As an advocate, she has channeled her professional experience to fight for a child’s medical needs and has dedicated herself to driving to Little Rock every three weeks when one of her children was placed there. Despite all of her efforts, Susan says she remains within the role of an advocate, not a savior: “I am there to listen and not always fix. I am there to be a bridge of support for those in difficult times…bad things happen but people can change; second chances can happen for all of us.”

“Susan is truly a rock star advocate though she would never want the recognition,” shares her supervisor Shelley Hart. “Susan doesn’t advocate for notoriety but for the passion she has for the kiddos and families she works with. When they hurt, Susan hurts, but she stays the course and is sure they will all make it through to the other side.”

Special thanks to intern Layne Coleman for authoring this story.

Volunteer Spotlight: Joe Bebout

When planning to retire in the Ozarks, Joe Bebout knew he wanted to invest in volunteering. Little did he know that one day he would be advocating for those who couldn’t for themselves.

Following his move to Arkansas, Joe’s wife unexpectedly received a cancer diagnosis. After losing her in 2015, Joe knew he wanted to turn something bad into something good. When a family member recommended Joe become a CASA, the journey to finding his niche and his ‘something good’ began. Fast forward two years, Joe is an advocate on two cases, both with teenage boys. From going to court and meetings to lending a hand whenever they are in trouble or need advice, Joe shows up for these teens.

The relationship between an advocate and a teenager differs greatly from a relationship between an advocate and a young child. As the signs and effects of persistent trauma and neglect manifest differently in older youth, it’s an advocate’s role to recognize these signs and respond appropriately. On a day-to-day basis, how a CASA volunteer communicates with their child differs based on age, emotional intelligence, and level of independence. While young children may need a hand to hold while they walk, teenagers often just want someone to walk beside them and ask them how their day was.

Volunteer Joe BeboutThough he says some moments are more challenging than others, Joe knows being a CASA is worth it when he sees both of the boys succeed in school or in their jobs. With each twist and turn, Joe is not scared of the process, but takes life as it comes and does what he can to be a mentor and helper to his teens. When asked to give advice to prospective CASA volunteers, Joe simply said: “Prepare yourself for frustration. Be patient, hold your judgment, keep your compassion, and try to understand a child’s background.”

Reflecting on these past couple of years, Joe said he feels like he got his life back on track. From becoming an advocate to falling in love again and getting engaged, Joe is finding his ‘something good.’ CASA is incredibly grateful to be a part of it.

Special thanks to intern Layne Coleman for authoring this story.

Volunteer Spotlight: Debbie Torres

Protector. Constant. Honest. These are the words that come to mind when thinking of CASA volunteer Debbie Torres.

Debbie’s always been a natural caregiver. Growing up in Kansas, she helped care for her four younger siblings. Later came motherhood and eventually grand-motherhood. When learning about CASA after she retired and settled in Northwest Arkansas, the thought of children being alone in the foster care system struck a chord. No child should be without a caring adult to watch over them and ensure they’re safe and healthy. And that’s where Debbie comes in.

Debbie has been working the same case with three children since she completed volunteer training in March 2018. She visits the kids, usually several times a month, to build their trust. This has been particularly important since they’ve had three different DHS workers throughout their case. The children have also moved several times, but Debbie has been right there with them, even helping them pack and transport their belongings. With so much upheaval in their lives, she makes sure they understand that she isn’t going anywhere.

From the very beginning of the case, Debbie told the kids she would always be honest with them. She insists she doesn’t sugarcoat things. “They need to know that somebody cares enough to be upfront with them.” When she’s checking in with the kids about their health or discussing important topics like placement and adoption, it’s too important to do anything but lay down the honest truth. That doesn’t mean those conversations are easy. The eldest, a teen boy, shared with Debbie that he thought he was too old to be adopted and worried that he was preventing his younger siblings from being adopted. What kind of trust must Debbie have built for this sweet boy to be so vulnerable?

Debbie is a tremendous asset to the CASA team. She will see this case to fruition and plans to continue advocating once it closes. In her advice to prospective volunteers, she said you should “expect to get attached.” From the sounds of it, the same advice could be given to the children on her next case.

Volunteer Spotlight: Phil Keene

Phil Keene is a busy guy: full-time job at Walmart, married with kids, vestry member for St. Paul’s Episcopal Church in Fayetteville, and working towards an MBA at the U of A. And on top of all of that, he is a CASA volunteer.

Phil’s CASA story begins with him and his wife attending the Light of Hope breakfast a few years ago. Phil says he could feel his wife’s eyes on him throughout the event. She immediately recognized what Phil hadn’t yet – that he would be an incredible advocate for children in foster care. Phil came to realize that with his compassion for children in need, understanding of court, and background in politics and communications, this was something he could do. He attended a CASA 101 info session a few weeks later, and the rest is history.

Phil has certainly found his calling in this work. He is incredibly dedicated to his cases and appreciates being a part of the child welfare team. He admits the work is emotionally draining and is particularly upset when kids are let down by the people who are supposed to love them. Moments like those drive him to take personal responsibility to make sure his CASA kids feel wanted and important, not just to him but by all of the caring adults around them.

When asked about the best part of being a CASA, Phil shared a moment when he went to a swim meet of one of the kids on his current case. As he walked towards the children in the parking lot, huge smiles flashed across their faces, they called out, “Mr. Phil! Mr. Phil!,” and covered him in hugs. “It’s still one of the highlights of the case for me. They are so happy to see me every time I’m around. No question what the best part of being a CASA is.”

But, it’s not just about smiles and hugs for him. Phil truly values the opportunity to ensure these children are safe and loved and to help pave their way to a brighter future. “I take my role as an advocate, a supporter, a protector of my kids, very seriously. It’s important. There’s so much at stake at a critical time in their lives.”

Celebrating 15 Years with CASA

CASA staff circa 2006.

Shelley joined CASA of Northwest Arkansas as a Volunteer Coordinator (the position we now call Advocate Supervisor) after leaving DHS in 2004. At that time, our organization had just 5 employees (two of whom were part time) and was serving 253 children. Needless to say, the “other duties as assigned” portion of her job description was regularly tested.

But, she hung in there. And, we are so glad she did. Thanks to a grant from National CASA, the Program Director position was created in 2009, and to Executive Director Crystal Vickmark, Shelley was a natural fit. As Program Director, Shelley oversees all Advocate Supervisors and training, acts as a liaison to DHS and other agencies, coordinates CASA’s Christmas for a Child, and supervises 15 volunteers.

Shelley believes the best part of her job is working with her amazing advocates. “I have been working with some of them for so long they are like family to me. They have seen my children grow up. I really enjoy getting to have a personal relationship with them. After all, we are in the trenches together.”

Her advocates share in their admiration of her. Eighteen year CASA veteran, Margot Martin said “I cannot adequately say how great these past 15 years working with Shelley have been. She is ALWAYS immediately responsive to every need, inquiry, plea for help and support throughout each case.” CASA Morgan Hill agreed, “Shelley is always the first person I turn to when I feel stuck or need to debrief my cases. She is also a CASA’s biggest cheerleader, which always makes me feel supported and uplifted, even when I’m feeling the weight of the system and the challenges these families face.

Shelley with some fellow staff members at Celebration of Success 2019.

Shelley’s commitment to CASA and the children we serve has played a huge part in our growth over the years. She is an integral part of our success, our impact, and our community. We are so lucky to have her.

Please join us in thanking Shelley for 15 years of dedication and commitment.

2019 Graduates Ready for the Future

In just a few weeks, six of our teens in foster care will start anew. They will head across town and as far away as Utah (!) to continue their education beyond high school. These kids have overcome so many barriers to achieve what they have so far. They will begin college or technical school to pursue careers in nursing, criminology, and industrial maintenance, to name a few. And, we couldn’t be prouder!

This has been a tremendous year for many of our teens! In total, fifteen of our young people graduated high school or earned their GED this spring. Talk about beating the odds! We are proud that CASA could play a role in any of their success. One of our graduates shared, “My CASAs have helped a lot. They are very supportive in many ways. Maybe most importantly, they have provided emotional support which encourages me to reach my goals.”

Truly, only as far as they dream can they be. We want them to dream BIG!  Please keep all of our young people in your thoughts and prayers as they embark on the next phase of their journey.

If you wish to send encouraging words to our new graduates, please send an email here!

A special thanks to our donors who specifically support our older youth in their grant-making: United Way of Northwest Arkansas, Taco Bell Foundation, Fayetteville Junior Civic League, Ticket to Dream Foundation, Arkansas Cox Charities, and the Brighter Futures Fund.