Advocate Alley

For our current volunteers, here are a few resources you might find helpful

Guidelines for Face-to-Face Visits, the CASA Office, & Court


  • First and foremost, if you do not feel comfortable resuming face-to-face visits you may continue to use alternative communication. Please let your supervisor know so they can properly document for our records.
  • If you have any respiratory symptoms or a fever, please stay home. Contact your doctor and follow their recommendations.
  • CASAs are encouraged to make appointments for in-person visits with children, families, attorneys, and DCFS staff.
  • Masks are required when participating in an in-person meeting:
    • Masks and gloves are available to all CASA volunteers; contact your supervisor for more information.
    • Put a mask on before entering the meeting space and do not remove your mask until the meeting has been completed.
  • When meeting face-to-face:
    • Wash hands or use hand sanitizer before and after the meeting.
    • Stay six feet apart from child, foster parent, family member, CASA staff, or DCFS.
    • Do not shake hands with or hug other persons.
    • Do not share food or drink with other persons.
    • Please cough into your elbow and avoid touching objects outside of your personal space.
  • If you travel to a CDC designated virus hotspot you are expected to immediately notify your CASA supervisor and suspend in-person visits for at least 14 days.

The CASA Office

  • CASA volunteers can come by the office by appointment only.
  • For contact tracing purposes, all advocate visitors to any CASA office must sign-in and follow current office protocols and procedures.


  • Attendance at hearings will vary in each county. Staff and volunteers will abide by both the AOC and individual judge’s discretion.