Guidelines for Face-to-Face Visits, the CASA Office, & Court
- First and foremost, if you do not feel comfortable resuming face-to-face visits you may continue to use alternative communication. Please let your supervisor know so they can properly document for our records.
- If you have any respiratory symptoms or a fever, please stay home. Contact your doctor and follow their recommendations.
- CASAs are encouraged to make appointments for in-person visits with children, families, attorneys, and DCFS staff.
- Masks are required when participating in an in-person meeting:
- Masks and gloves are available to all CASA volunteers; contact your supervisor for more information.
- Put a mask on before entering the meeting space and do not remove your mask until the meeting has been completed.
- When meeting face-to-face:
- Wash hands or use hand sanitizer before and after the meeting.
- Stay six feet apart from child, foster parent, family member, CASA staff, or DCFS.
- Do not shake hands with or hug other persons.
- Do not share food or drink with other persons.
- Please cough into your elbow and avoid touching objects outside of your personal space.
- If you travel to a CDC designated virus hotspot you are expected to immediately notify your CASA supervisor and suspend in-person visits for at least 14 days.
The CASA Office
- CASA volunteers can come by the office by appointment only.
- For contact tracing purposes, all advocate visitors to any CASA office must sign-in and follow current office protocols and procedures.
- Attendance at hearings will vary in each county. Staff and volunteers will abide by both the AOC and individual judge’s discretion.