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Asked & Answered: Is a legal background required to be a CASA volunteer?

Absolutely not! Most of our 410 advocates have no formal legal training whatsoever. We often get asked, “Who makes the best advocate?” This is such a hard question to answer. Is it a therapist, lawyer, nurse, retired teacher? While people with these backgrounds are often fantastic advocates, we find that a person with a heart for children is the best place to start. People who are willing to be open-minded, flexible, and committed are the very best advocates we have. You must be able to have hope and the belief that people can change their lives for the better. So, there is no need for you to go to law school! We promise to give you all the tools you need to navigate the court system, and we will be with you every step of the way.


Shelley Hart headshotAnswered by Program Director Shelley Hart

 

 

Want to learn more about becoming a CASA volunteer?

Skilled CASA Champions

Every child in foster care will have a fierce and skilled CASA champion by their side. That’s our vision. But what does it take to support a community volunteer on their journey to becoming skilled?

To start, every CASA volunteer completes 30 hours of preservice training. This National CASA training, provided by our very own Ryan Brashears and Tara Marcom, offers an incredible overview of foster care, the systemic issues surrounding abuse and neglect, court report writing, and powerful case studies. Following the completion of training, each advocate is assigned a staff supervisor who provides additional, case-specific, on-the-job training.

The more knowledgeable our volunteers are about available services and resources, the struggles parents face, and the health conditions commonly seen in children, the more powerful their advocacy will be. That’s why after their first year of service, each volunteer must also complete 12 hours of continuing education per year.

Because there are so many facets to the world of child welfare, we often collaborate with people from other agencies and organizations who are experts in their field and willing to share their knowledge with our volunteers. Here are a few of our partners who graciously offered their time to educate our volunteers this past year:

“Autism Spectrum Disorder” – Dr. Aleza Green (She’s also a CASA volunteer!)

Tour of the Teen Action and Support Center – Jacqueline Perez, TASC

“Hispanic and Latinx Culture” – Diana Gonzalez, One Community

“Hidden in Plain Sight”  – Caren Cox and Kat Pavon, Our Healthy Communities

“Drug Trends in NWA” – Detective Tyler Moore, Fayetteville Police Department

“Fetal Alcohol Spectrum Disorder” – Tamara Keech, Arkansas None for Nine

“Illuminating the Darkness of Sexual Exploitation” – Gretchen Smeltzer and Christy Williams, Into the Light

“The Court Timeline” – Tammy Mullins, Arkansas Office of the Courts

Tour of the Northwest Arkansas Children’s Shelter and Hope Academy – Jake Gibbs, NWACS

“Adoptions” – Daniela Salamo, Benton County DHS

“Recognizing, Reporting, and Preventing Child Maltreatment” – Casey Atwood, Children’s Safety Center

We’d like to thank these individuals and organizations for empowering our volunteers to be the best advocates they can be for children in foster care!

Serving Every Child

Five years ago, CASA of Northwest Arkansas set a very important goal: to provide a CASA to every child in need by the year 2020. We coined this goal our 2020 vision, and this year we achieved it! Between July 2019 and June 2020, we were a voice for every child in need across our four county region! We are so grateful for YOU – our remarkable volunteers, supporters, and partners who made this achievement possible.

Here’s a short Q&A with our Executive Director, Crystal Vickmark, about the journey.

What led to the creation of the 2020 vision?

In 2015, the board of directors challenged us to make our dream a reality. We had been saying we were going to serve 100% of the kids for years, but they wanted to see how we planned to do it. Challenge accepted!

At that time, what percentage of children was CASA of Northwest Arkansas serving?

At the time, we were serving 63% of the children in foster care. We knew we had to grow by 10% (or more) each year to meet the growth of our community and children entering the foster care system.

Why is it important that every child in foster care has a CASA volunteer?

There are so many reasons why a CASA volunteer is essential to a child, but the primary reason is that our children need a voice. They deserve to have someone whose only mission is the ensure that their needs are being met and best interests are heard. That someone is a CASA.

How did you plan to meet this ambitious goal?

After pulling together data and statistics on how many children we anticipated would be in care by 2020, we were able to determine how many volunteers we would need to retain, recruit, and train. We also had to determine our ideal volunteer supervision and staffing levels. We have a 30:1 volunteer to staff member ratio and as the number of volunteers increased, we needed to add more program staff which meant we needed to raise more funds! We had every step laid out for five years and religiously reviewed and modified our plans as we went.

Now that the 2020 vision has been met, what’s next?

Anticipating that we would meet our 2020 goal, we created a concurrent goal of ensuring our volunteers are highly trained to fiercely advocate for children in foster care. We have highly trained and specialized staff who are providing support and training to our amazing volunteers. Serving every child in need in 2020 doesn’t mean more children will not enter the foster care system, nor will we stop recruiting and training new volunteers! We have two new volunteer training classes starting in August and several more scheduled after that.

As Crystal said, our job is far from over. Unfortunately, children continue to come into care every day. While we celebrate this achievement, our eyes are always on the future and the possible challenges to come.

2020 Graduates: Looking to the Future

For many teenagers, graduating from high school is a given. It’s an important step before they head to college or start working. For teenagers in foster care, however, high school graduation is a question mark on a long list of questions they have about their future. The sad truth is that only about 50% of teens in foster care will graduate high school or earn their GED.¹

Despite the hardships they’ve faced, 9 CASA teens overcame the odds and earned their diplomas or GED this year! One inspiring young woman even graduated a year early while being a single mom. CASA Older Youth Specialist Amanda Wilkerson shared, “I think these teens are all so impressive. Most of them came into care later in their lives and attended multiple schools. They’ve had to overcome a lot of hurdles.” Thanks to the support of their CASA volunteers and foster families, each of these young people is on their way to living the life they want to lead. Three of the graduates plan to attend community college or technical college in the fall. The graduate mentioned above intends to join the military. Others will be heading into the workforce.

Volunteer Scott Manamon’s CASA teen plans to attend a technical college with his sights set on becoming a diesel mechanic. Scott says he’s very proud of what his teen has accomplished; “he’s very resilient despite his situation and wants to be his best in every situation.”

Resilient is the perfect word to describe these teens. They refuse to let the past define them and are looking to the future with hope in their hearts.

A special thanks to our advocates of older youth and to our generous grant partners who make this work possible:

 

¹Fostering Success in Education: National Factsheet on the Educational Outcomes of Children in Foster Care (2014) https://cdn.fc2success.org/wp-content/uploads/2012/05/National-Fact-Sheet-on-the-Educational-Outcomes-of-Children-in-Foster-Care-Jan-2014.pdf

Asked & Answered: What is the primary goal of a foster care case?

The goal of a foster care case is set by the court, specifically the presiding juvenile judge. With very few exceptions, reunification of children and parents is the initial goal. Reunification means that the parents will work toward fixing the situation that brought the kids into foster care so that the children can be safely returned home. Parents will be given a case plan with things to complete such as drug treatment, counseling, parenting classes, etc. These services are provided by the Department of Human Services to help the parents become stable caregivers for their children. The case plan is not just a checklist; parents must be able to implement the skills they have learned.

Reunification is an important goal because children love their parents and want to be with their family of origin. As a society, there is real value in rehabilitating parents and stopping the cycle of drug abuse, physical abuse, etc. However, the most crucial consideration is the best interest and safety of the children. When children cannot safely return home, it is the intent for them to find a new permanent home with extended family or adoptive parents.


Answered by Team Lead & Advocate Supervisor Victoria Boyd

Asked & Answered: How does a CASA volunteer get assigned to a case?

Once a CASA graduates from training, they will meet with their assigned supervisor. The supervisor will review the list of waiting cases with them and answer all questions and concerns that the CASA may have about the cases. CASA supervisors are there to make the CASAs feel comfortable and supported through this process. Ultimately, the CASA will choose what case they would like to serve.

The supervisor and the CASA will discuss any career or life experiences that they may be able to bring to the case as well. For example, if the CASA is a retired nurse and there is a medically-fragile child on the waitlist, the CASA would be able to bring an area of advocacy to the child that the other parties of the case would not be able to bring to make sure all of that child’s medical needs are met.


Answered by Team Lead Kristen Smith

A Glimpse at Advocacy During the COVID-19 Crisis

What’s it like to advocate for a child in foster care during a pandemic? According to CASA James Curtis, what an advocate does hasn’t changed as much as how they do it. Below is a summary of a recent chat with James.

Q. How has the pandemic changed your CASA advocacy?

A. Honestly, not a lot. I’m still staying in great contact with my CASA child as well as submitting court reports and observations. The biggest change is that court and DHS meetings have moved to the Zoom platform. This can be a little bit of a challenge to make sure all of the parties (attorneys, DHS, parents, etc.) have access and enough bandwidth to fully participate. But, it seems everyone is finding a way to make it work.

Q. How has your CASA child been impacted by all of these changes?

A. He’s done surprisingly well. He struggles a bit in a traditional school setting, so working with a patient foster parent at home has been good for him. The hardest part is that he hasn’t been able to physically see his parent. They had been separated for months prior to COVID-19, and due to social distancing, this separation continues.  It’s been really difficult and sad for him.

Q.  Can you imagine any opportunities or possible challenges that may come from the integration of technology in future cases?

A.  I can definitely see the benefit of using video conferencing to allow more parties of the case to participate in mid-day meetings and hearings. My biggest worry would be that, for convenience, there would be a desire to substitute in-person parent or sibling visits with virtual ones. There’s no substitute for a hug.

Q. Do you feel your overall purpose or focus has changed during this pandemic?

A. No. I volunteer because I believe we can change the trajectory of a child’s life if we are able to intervene at the right time. This is as critical now as it was a few months ago.

Community Resources

It’s so important for our community to come together (virtually) during this difficult time. Here are some resources we’ve found that may be helpful if Coronavirus has created hardships for you and your family.

BASIC NEEDS

Access Arkansas

Online application for SNAP, TEA, Child Care Assistance, etc.

Website

Arkansas 2-1-1

For basic human needs, physical and mental health resources, employment support and support for children.

Website // (479) 365-2147 or (866) 489-6983

Arkansas Drug Card

Provides prescription assistance. Visit website for prescription discount.

Website

FOOD PANTRIES

Bread of Life (First United Methodist Church)

Food Pantry: Wednesdays and Thursdays 9 AM – 11:30 AM at 208 W. Emma Avenue, Springdale

Clothing Closet: 130 N Main, Springdale. Currently open by appointment only. Call (479) 751-4610 Option #3 Wednesday – Thursday 9 AM – 11:30 AM.

CARE Community Center

Basic needs, food pantry and cooking classes.

2510 N. 17th Street Suite 203, Rogers

Website // (479) 246-0104 or (479) 246-0110

Centro Cristiano Assemblies of God Church

Food pantry on the last Wednesday of the month from 9 AM – 11 AM. No requirements.

2121 S. 1st Street, Rogers

Website // (479) 631-2259

Compassion Center – Feed the 479 Pantry

Food and clothing.

Monday – Wednesday 5 PM – 7 PM and Thursday 9:30 AM -11:30AM

Valid ID required

3157 W. Sunset, Springdale

Website // (479) 717-5630

Cross Church Compassion Center

Food pantry offering groceries via drive thru

2407 S Thompson St, Springdale

Website // Facebook

Food Access Map

Maps out food pantries, markets, schools

Website

 

NWA Food Bank

Lists of food distribution sites across Northwest Arkansas

Partner agency food distribution // Mobile pantry distribution

 

HELP FINDING RESOURCES

Hark at the Center for Collaborative Care

Assistance with free and confidential needs assessment and a customized resource plan. Also, possible access to financial assistance programs

Website // Español // Marshallese // Facebook

 

NWA COVID-19 Resource Map

Google map showing the location of resources throughout the NWA area

 

Single Parent Scholarship Fund of Northwest Arkansas

List of school district meal distribution as well as other online community resources (including utility support, emergency housing, food pantries)

Website

 

United Way of Northwest Arkansas

Call 211 for access to a support person who can direct you to resources to find food, pay housing bills, access free childcare, and other essential services: dial 211 from your phone

Local COVID-19 health information and resources

 

UTILITIES

Black Hills Energy

Temporarily suspended disconnections

Website

 

Cox Communications

Providing the first 2 months free of Connect2Compete; resources for discounted, refurbished equipment; and phone and remote desktop support at no charge

Website

 

Ozarks Electric

Suspended disconnections for non-payment effective March 16 through April 15

Website

 

PGTelco

Suspended late fees and disconnections for non-pay starting March 16 for 60 days

Website // Facebook

 

Rogers Water Utilities

Temporarily suspended disconnections

Website

 

SWEPCO

Temporarily suspended all service disconnections for non-payment

Website

Volunteer Spotlight: Susan Hantz

When looking for adaptable, caring, and supportive volunteers, CASA won the lottery with Susan Hantz. A retired nursing professor, Susan has volunteered with CASA for three and a half years, serving six children across three different cases. Susan has served these children relentlessly as is exhibited by her time, attention to little details, and use of trauma focused care.

First step for Susan is to accept each case and each child as they are, recognizing that there is not a one size fits all approach to advocacy. With every case, there are various aspects working for or against families, such as socio-economic status, language barriers, or even lack of reliable transportation to court and visitations. Susan is committed to understanding individual family needs and helping them connect to community resources as they work toward reunification.

Make no mistake, Susan is 100% for the child. As an advocate, she has channeled her professional experience to fight for a child’s medical needs and has dedicated herself to driving to Little Rock every three weeks when one of her children was placed there. Despite all of her efforts, Susan says she remains within the role of an advocate, not a savior: “I am there to listen and not always fix. I am there to be a bridge of support for those in difficult times…bad things happen but people can change; second chances can happen for all of us.”

“Susan is truly a rock star advocate though she would never want the recognition,” shares her supervisor Shelley Hart. “Susan doesn’t advocate for notoriety but for the passion she has for the kiddos and families she works with. When they hurt, Susan hurts, but she stays the course and is sure they will all make it through to the other side.”

Special thanks to intern Layne Coleman for authoring this story.

Volunteer Spotlight: Joe Bebout

When planning to retire in the Ozarks, Joe Bebout knew he wanted to invest in volunteering. Little did he know that one day he would be advocating for those who couldn’t for themselves.

Following his move to Arkansas, Joe’s wife unexpectedly received a cancer diagnosis. After losing her in 2015, Joe knew he wanted to turn something bad into something good. When a family member recommended Joe become a CASA, the journey to finding his niche and his ‘something good’ began. Fast forward two years, Joe is an advocate on two cases, both with teenage boys. From going to court and meetings to lending a hand whenever they are in trouble or need advice, Joe shows up for these teens.

The relationship between an advocate and a teenager differs greatly from a relationship between an advocate and a young child. As the signs and effects of persistent trauma and neglect manifest differently in older youth, it’s an advocate’s role to recognize these signs and respond appropriately. On a day-to-day basis, how a CASA volunteer communicates with their child differs based on age, emotional intelligence, and level of independence. While young children may need a hand to hold while they walk, teenagers often just want someone to walk beside them and ask them how their day was.

Volunteer Joe BeboutThough he says some moments are more challenging than others, Joe knows being a CASA is worth it when he sees both of the boys succeed in school or in their jobs. With each twist and turn, Joe is not scared of the process, but takes life as it comes and does what he can to be a mentor and helper to his teens. When asked to give advice to prospective CASA volunteers, Joe simply said: “Prepare yourself for frustration. Be patient, hold your judgment, keep your compassion, and try to understand a child’s background.”

Reflecting on these past couple of years, Joe said he feels like he got his life back on track. From becoming an advocate to falling in love again and getting engaged, Joe is finding his ‘something good.’ CASA is incredibly grateful to be a part of it.

Special thanks to intern Layne Coleman for authoring this story.